Core Capabilities
Reservation Pipeline
Kanban-style board to track every reservation from enquiry through checkout with drag-and-drop.
Payment Tracking
Real-time payment status across multiple methods — UPI, bank transfer, cash — with pending alerts.
Guest KYC & Documents
QR-based guest portal for ID verification and document upload with auto-delete after 60 days.
WhatsApp & Email
Templated communication hub for guest confirmations, check-in instructions, and team coordination.
Enquiry & Lead Pipeline
Multi-stage Kanban to capture and convert enquiries from all channels into confirmed bookings.
Business Analytics
Revenue, occupancy, and channel performance insights for data-driven property decisions.
OTA Calendar Sync
Real-time iCal integration with Airbnb, Booking.com, and other OTAs to prevent double bookings.
Smart Automation
Automated workflows for check-in reminders, payment follow-ups, review requests, and checkout tasks.
Works Offline (PWA)
Progressive Web App with 95+ Lighthouse score — works where networks don't, built for rural India.
5-Step Workflow
ResIQ guides your team through a structured five-step process that ensures nothing falls through the cracks — from the first enquiry to the final checkout.
- Enquiry Comes In — Capture leads from WhatsApp, calls, OTAs with source tracking
- Create Reservation — Kanban or table view with OTA sync and rate management
- Collect Payments — Track multiple payment methods with automated reminders
- Guest Check-in & KYC — QR portal for document upload and identity verification
- Communicate & Complete — Templated WhatsApp/email for seamless guest experience
Three Portals
Every stakeholder gets their own dedicated interface — staff manage operations, owners track performance, and guests self-serve through QR codes.
- Staff RMS — Full reservation management with Kanban boards and task queues
- Owner Portal — Real-time revenue, occupancy, and performance dashboards
- Guest Portal — QR-code access for self-service check-in, KYC, and payments
Enterprise-Grade Security
Built with security-first architecture — your data is protected with the same standards used by enterprise hospitality platforms.
- End-to-End Encryption — All data transmitted over HTTPS/TLS
- Role-Based Access Control — 5 permission levels from viewer to admin
- Auto Data Cleanup — Guest documents auto-deleted after 60 days
- Token-Based Sessions — 24-hour guest session expiry for portal access
Ready to Scale Your Property Business?
Experience how ResIQ can transform your operations.
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