A day at a property, in four moves
This is the sequence ResIQ was shaped around — not a feature list, the actual order things happen in.
The enquiry
It arrives by WhatsApp, a call, or an OTA. It goes on the board before anyone forgets it existed.
The money
Cash, UPI, gateway or bank transfer, recorded against the booking. What is still outstanding is visible without a reconciliation session.
The arrival
A QR code opens the guest portal. Aadhaar or passport, a selfie, done — with nothing landing in anyone’s personal chat.
The handover
Notes logged against the booking, so whoever is on shift tomorrow can see what was already said.
Why it holds up in the field
Offline is the normal condition
At a hill property, losing signal is routine rather than exceptional. Bookings can be created and edited with the connection down, and reconcile when it returns.
Everyone sees only their own view
Owner, caretaker and guest each get what belongs to them and nothing more. Permissions are set by you, not inherited from a role someone picked once.
Documents do not linger
Identity documents are deleted automatically sixty days after the stay — held as long as they are needed and no longer.
It speaks the way the team does
Templated messages in English or Hindi, logged against the booking rather than scattered across four phones.
In plain terms
What happens when the network drops?
You keep working. Bookings can be created and edited offline, and they reconcile once the connection comes back. This was built for hill and rural properties where losing signal is routine.
Who is it for?
Owners who run their own homestay, villa or farmstay, usually alongside a caretaker on site. It was not built for management companies running someone else’s portfolio.
Where has it been proven?
Across forty-five Hostizzy properties in fifteen Indian cities. It is the system our own field teams use, which is why it handles the awkward cases.
What happens to guest documents?
They are deleted automatically sixty days after the stay. Identity documents are held for as long as they are needed and no longer.