What it takes off your hands
Guest messages, in ten languages
The AI Concierge drafts replies in the guest’s own language, across ten Indian languages. Set it to Off, Suggest or Autopilot, so you decide how much it sends by itself.
Niva, the AI agent
Niva answers guests on WhatsApp and Instagram, quotes, holds dates and sends payment links. Your team approves any discount.
Booking emails you never open
Email Intelligence reads confirmations from Airbnb, Booking.com, MakeMyTrip, Goibibo, Agoda, Expedia and VRBO and turns them into bookings. Nobody retypes a reservation.
GST, done correctly
CGST, SGST and IGST split automatically with HSN codes, ready to file rather than ready to fix.
Calendars kept in step
Bidirectional iCal sync with a reliability dashboard, so a double booking stops being a category of problem.
Enquiries that would have gone cold
A seven-stage pipeline carries an enquiry to a confirmed booking without depending on anyone remembering.
What stays yours
- Your OTA accounts and listingsUnchanged
- Guest contact details and historyYours
- The final say on every rateYour call
- Any discount Niva offersYour approval
- GST invoices in your nameCompliant
- A live view of bookings and payoutsAlways on
Everything it does
Built for vacation rentals, homestays, boutique hotels, villas, farmstays and resorts — whether that is one property or a large portfolio.
- Unified inbox
- WhatsApp through the official Meta Cloud API, Instagram DMs, webchat and Gmail, in one inbox.
- AI Concierge
- Off, Suggest or Autopilot. Drafts in the guest’s language across ten Indian languages, with a lead parser, a polish button and hot-lead alerts.
- Niva
- The AI agent that answers guests on WhatsApp and Instagram, quotes, holds dates and sends payment links. Your team approves discounts.
- Email Intelligence
- Confirmation emails from seven OTAs become reservations, with the payout, commission, GST, TDS and TCS pulled out of each one.
- Channel sync
- Bidirectional iCal sync with any channel that publishes a calendar feed, and a dashboard that shows when a feed stops updating.
- GST invoicing
- GST and non-GST invoices. Automatic CGST, SGST and IGST breakdown with HSN codes, slab-aware for tariffs above and below ₹7,500 a night. Razorpay payment links for collecting.
- Enquiries pipeline
- A seven-stage hospitality pipeline from first contact through to a confirmed, paid reservation.
- Owner portal
- Statements, payouts and P&L for whoever owns the property, without a monthly PDF.
- Guest portal
- Check-in, ID verification, meal pre-order, payment and review, reached by QR rather than an app install.
- Direct booking website
- A booking site for your own properties. It is what powers book.hostizzy.com.
- Reviews
- Imports reviews from Airbnb, Booking.com, MakeMyTrip and Google, with AI summaries of what guests keep saying.
- Broadcasts
- Send one update to past guests and leads, instead of the same message one chat at a time.
- Dynamic pricing
- AI rate optimisation reading demand, season, local events and competition — proposing, never overriding.
- SignFlow
- Digital agreements with WhatsApp OTP verification and e-signature capture.
- English and Hindi
- The whole interface in either language, for whoever on the team is using it.
- Mobile app
- Coming soon: an Android app for Google Play. Until then HostSuite runs in the browser on any phone or laptop.
In plain terms
Do I keep my OTA accounts?
Yes. HostSuite connects to your channels through their calendar feeds and confirmation emails rather than replacing them. The listings stay in your name and you keep the relationship.
Who is it built for?
Hosting businesses and their teams: vacation rentals, homestays, boutique hotels, villas, farmstays and resorts. The fit is set by how many units you run, not by whether you call yourself a professional.
What does it cost?
From ₹999/month, with larger plans as you grow and custom pricing for big portfolios. Every plan starts with a 14-day free trial, no credit card required.
Is this the same as HostOS?
Yes. HostOS was renamed HostSuite in 2026. The address, hostos.hostizzy.com, stays the same.
Is there a mobile app?
The Android app is being prepared for Google Play. Today HostSuite runs in the browser on any phone, tablet or laptop.
Has it actually been used?
It runs our own operation daily. Every feature here exists because a property we manage needed it first.