What it takes off your hands
Guest messages, in ten languages
An AI Concierge works the inbox across WhatsApp and Instagram in ten Indian languages, so a message at midnight does not wait until morning.
Booking emails you never open
Email intelligence reads OTA confirmations as they arrive and turns them into bookings. Nobody retypes a reservation.
GST, done correctly
CGST, SGST and IGST split automatically with HSN codes, ready to file rather than ready to fix.
Four calendars kept in step
Bidirectional sync across Airbnb, Booking.com, Agoda and MakeMyTrip, so a double booking stops being a category of problem.
Enquiries that would have gone cold
A seven-stage pipeline carries an enquiry to a confirmed booking without depending on anyone remembering.
What stays yours
- Your OTA accounts and listingsUnchanged
- Guest contact details and historyYours
- The final say on every rateYour call
- GST invoices in your nameCompliant
- A live view of bookings and payoutsAlways on
Everything it does
Built for vacation rentals, homestays, boutique hotels, villas, farmstays and resorts — whether that is one property or fifteen.
- AI Concierge
- Inbox management across ten Indian languages, working the conversations your team would otherwise handle one thread at a time.
- Email intelligence
- Reads incoming OTA confirmation emails and converts them into structured bookings automatically.
- Channel sync
- Bidirectional iCal across Airbnb, Booking.com, Agoda and MakeMyTrip, with availability held consistent in both directions.
- GST invoicing
- Automatic CGST, SGST and IGST breakdown with HSN codes, slab-aware for tariffs above and below ₹7,500 a night.
- Enquiries pipeline
- A seven-stage hospitality pipeline from first contact through to a confirmed, paid reservation.
- Guest portal
- Self-service check-in, document upload and payment, reached by QR rather than an app install.
- Owner portal
- Live performance, occupancy and payout visibility for whoever owns the property, without a monthly PDF.
- WhatsApp and Instagram
- Native integration with both, because that is where Indian guests actually write from.
- Dynamic pricing
- AI rate optimisation reading demand, season, local events and competition — proposing, never overriding.
- SignFlow
- Digital agreements with WhatsApp OTP verification and e-signature capture.
In plain terms
Do I keep my OTA accounts?
Yes. HostSuite syncs with Airbnb, Booking.com, Agoda and MakeMyTrip rather than replacing them. The listings stay in your name and you keep the relationship.
Who is it built for?
Owners of vacation rentals, homestays, boutique hotels, villas, farmstays and resorts. The fit is set by how many units you run, not by whether you call yourself a professional.
What does it cost?
Plans start at a single property and scale from there. Current pricing sits on the HostSuite site, where you can also start without talking to anyone.
Has it actually been used?
It runs our own operation daily. Every feature here exists because a property we manage needed it first.